TERMS OF SERVICE
IceWarp Website Copyright Notice
All website design, text, graphics and all software (including applets) and all other material on this web site are copyright IceWarp, Ltd. ALL RIGHTS RESERVED.
Reproduction, modification, distribution, or republication without the prior written permission of IceWarp, Ltd. is strictly prohibited.
IceWarp Copyright Notice
IceWarp software that is made available to download from this website is the copyrighted work of IceWarp and/or 3rd parties who have licensed their work to be used by IceWarp, as such is protected by copyright laws and international copyright treaty provisions. To learn more about use of the software from legal perspective, please refer to the License Agreement. Any other use is strictly prohibited.
IceWarp Trademark Notice
IceWarp name and logo is a registered trademark of IceWarp Ltd. or its subsidiaries in the United States, in countries which are members of WIPO and pending registration in other countries. No logos or trademarks may be removed, copied, altered or imitated in whole or in part, unless expressly permitted by the trademark holder.
License Agreement ("EULA")
The software license agreement applies to the installed version of IceWarp Server and is included with every download of IceWarp software in the root of the installation archive, in the /doc subfolder within the product installation directory, as well as on the web. You cannot use or evaluate any version of the software without reading and agreeing to the terms of the License Agreement.
IceWarp Cloud - Terms of Service
This document is intended for customers of IceWarp Cloud and governs your use of the online services provided by IceWarp. You need to agree to it before accessing or using the service.
Privacy Statement
IceWarp respects your right to privacy. Please read our comprehensive privacy statement for more information.
Evaluation or Trial Versions
Evaluation/trial versions provide a way to obtain and evaluate software, giving users the opportunity to try a program on their own computer before buying it. This is typically refered to as "try-before-you-buy".
While evaluation versions are copyrighted, and the copyright holder retains all rights, the author specifically grants a user the right to freely evaluate and distribute the program, with limited exceptions outlined in the License Agreement included with every IceWarp Server installation.
After using an evaluation version for a defined trial period, the user must purchase a licensed copy or remove the evaluation version from their system.
Refund Policy
IceWarp makes every effort to ensure that you are 100% certain that IceWarp Server and all related products meet your requirements exactly before you purchase the software.
IceWarp Server and all related add-ons are available for a free 30-day trial. All software is unlimited use for this time period for up to 200 users accounts and is not otherwise limited in any way.
Additionally, to ensure that you are certain IceWarp Server is the right product for you, you can receive free web-based support related to technical problems during your trial period as well as free pre-sales support via our "Sales Chat" related to functionality, licensing and purchase questions.
The advantage of our try-before-you-buy strategy over normal store-bought software is that you can try all versions of IceWarp Server software before you buy it with no limitations on functionality. You install the software free of charge on your computer and evaluate it (even in production). If the software meets your exact needs and you wish to continue to use it, you may register it. If for some reason IceWarp Server software does not meet your requirements, you are under no obligation to purchase and you simply remove it from your computer using the included un-install.
As opposed to store-bought software that cannot be tested or returned after the box is open, IceWarp Server software can be fully tested for 14 days with no obligation to purchase.
So feel free to try out our software free of charge and our web-based support free of charge.
IceWarp Server doesn't need to be reinstalled or reconfigured after registering the full license, all features ordered will be immediately available for the licensed term. (This does NOT limit you to running IceWarp on the machine that it was licensed on. It can be easily migrated.)
Once we have released your license to you we cannot control the destiny of that license as there is no physical product to return to us. Thus we cannot accept refunds for licenses that have already been delivered to the customer either via email, fax, phone or mail.
We make every effort to ensure that you are 100% confident that IceWarp Server is the right product for you prior to purchase. The fully functional (200 users) 30-day trial, to free web-based technical support and free pre-sales support works well for us and works very well for our customers. We are certain that you will find that it makes your buying experience comfortable and stress-free.
Cloud Micro-Services - Terms of Use
Some features in your installed version of IceWarp are provided as a service (for this purpose, called “micro-services”) and their use is governed by the following terms. By using the cloud micro-services Conferences, Documents (“Services") you are accessing remote Services running in IceWarp’s data center.
The Documents service is exchanging user content with your server and will temporarily store this information for as long as the user’s session is active. Conferences service is streaming and publishing any content you provide through the Internet to an audience of your choosing. All the content is being transmitted, exchanged, received or stored solely for the limited purpose of operating and enabling the Services to work as intended and for no other purposes such as analytics or advertising.
By using the Services you agree to comply with all applicable laws and regulations. You agree you hold legal title or license to the content being transmitted and will indemnify and will hold harmless IceWarp and its affiliates, officers, agents, and employees from any legal claim, suit or action arising from or related to the use of the Services or in relation to the content shared within the Services or an infringement of third party rights.
You may not use the Services for illegal purposes or for the transmission of illegal content, i.e. material that is unlawful, defamatory, harassing, libelous, invasive of another's privacy, abusive, threatening, harmful, vulgar, pornographic, obscene, or is otherwise objectionable, offends religious sentiments, promotes racism, contains viruses, worms or malicious code that may damage, interfere with or intercept system, program, or data, or that which infringes or may infringe intellectual property or other rights of another. You agree not to use the Services for the transmission of "junk mail", "spam", "chain letters", "phishing" or unsolicited mass distribution of email, bulk email or other content to addresses obtained from users without their consent where opt-in is required by law.
THE SERVICES ARE PROVIDED “AS IS”. ICEWARP DOESN’T MAKE ANY SPECIFIC PROMISES, WARRANTIES, OR COMMITMENTS ABOUT THE SERVICES, THEIR RELIABILITY, FUNCTIONALITY OR AVAILABILITY. ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. TO THE EXTENT PERMITTED BY LAW. THE TOTAL LIABILITY OF THE COPYRIGHT HOLDERS, ITS SUPPLIERS AND DISTRIBUTORS, FOR ANY CLAIMS UNDER THESE TERMS, INCLUDING FOR ANY IMPLIED WARRANTIES, WILL NOT EXCEED THE PRICE YOU PAID FOR THE SERVICES.